Delete your account

This page explains how to delete your Yumi App account and the associated data, whether you use the Android app (Google Play) or the website.

1. Delete your account from the app

  1. Log in to your Yumi App account.
  2. Open the Settings page.
  3. At the bottom of the page, tap "Delete my account".
  4. Confirm with your password, then type the requested confirmation word.

Deletion is immediate and permanent. A confirmation email is sent to you.

2. Request deletion without access to the app

If you can no longer log in, send your request from the email address associated with your account to contact@yumiapp.online with the subject "Account deletion". Your request will be processed within 30 days at most.

3. Data deleted

The following data is erased immediately and permanently:

  • your account and login credentials;
  • your profile (weight, height, preferences, settings);
  • your cycle and health tracking data (symptoms, moods, daily journal);
  • your food journal and meals;
  • your notification tokens and login logs.

No health data is retained after deletion.

4. Data retained and retention periods

  • Contractual and billing data (subscription and payment history): retained for 5 years in a restricted-access archive, dissociated from your profile, as legal proof (article 2224 of the French Civil Code).
  • Accounting records (invoices): retained for 10 years (article L123-22 of the French Commercial Code).

5. Subscriptions

Deleting your account does not automatically cancel a subscription purchased via Google Play: cancel it in the Play Store → Subscriptions app. A subscription purchased on the website is cancelled when the account is deleted.

6. Contact

For any question about your personal data: contact@yumiapp.online.